Staff and Management Development

“bssa provided me with an excellent first step into the real world of merchandising which is invaluable for any company looking to improve sales and image.”

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bssa is committed to the development of training for the retail trade. It provides an annual programme of training courses aimed at all levels, from beginner to advanced, concentrating on the core skills of selling, buying, merchandising and management. The programme offers a number of cost-effective approaches, all of which harness the expertise of the industry on behalf of the retailer.

The Oxford Summer School, for junior to middle managers, is the flagship training programme of the British Shops and Stores Association.

The Oxford Retail Masters Forum is a highly successful programme which was launched in March 2006 and can be used as a natural follow on to people who have previously attended Oxford Summer School.

bssa's training programme is constantly being evaluated, updated and expanded in line with national training developments and requirements. Courses are enhanced by the availability of supporting bssa Business Books.